Returns & Refunds
At Hike Vibes, we want you to love your gear. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns on eligible items within 30 days of the delivery date.
To qualify for a return, items must:
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Be unused and unworn
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Be in original condition
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Include original tags and packaging
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Non-Returnable Items
The following items are final sale and cannot be returned:
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Discounted or sale items
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Clearance products
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Gift cards
Refunds
Approved refunds will be issued to your original payment method. Please allow several business days for the refund to appear on your account depending on your payment provider.
Return Shipping
We are pleased to cover return shipping costs on eligible returns.
Contact Us
For any questions regarding returns or refunds, please contact us at:
Hike Vibes
Customer Support
hello@hikevibes.ca
